Driving Service Excellence
An Essential Service Training Workshop
Our extremely relevant and popular Customer Service Skills workshop takes you into the Art of Service with a difference. Learn how to build Customer Loyalty, get Repeat Business, Move from Sales to Profitability through Effective Customer Service. This workshop takes into account the roles the associates play and the types of customer situations they are likely to encounter.
Proven techniques that will provide participants with the ability to create a lasting customer delight and build rapport, are taught in this valuable training program.